Privacy policy

Section 1 – What Do We Do With Your Data?

When you make a purchase in our store, we collect the personal data you provide to us as part of the buying and selling process, such as your name, address, and email address.

When you visit our online shop, we also automatically receive your computer’s IP address in order to collect information about your browser and operating system.

Email Marketing:
With your consent, we may send you emails about our shop, new products, or other updates.

Section 2 – Consent

How do you give your consent?
When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for delivery, or process a return, you consent to our collecting and using that data for that specific purpose only.

If we need your personal data for a secondary purpose (e.g., marketing), we will either ask you directly for your explicit consent or provide you with the option to decline.

How can I withdraw my consent?
If you change your mind after giving your consent, you may withdraw your consent at any time. Simply send us a message at:

📧 info@maya-munchen.com

Section 3 – Disclosure

We may disclose your personal data:

if we are required by law to do so, or
if you violate our Terms and Conditions.

Section 4 – Shopify

Our shop is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application — on secure servers behind a firewall.

Payment

If you choose a direct payment method, Shopify stores your credit card data.

This data is:

encrypted in accordance with PCI-DSS (Payment Card Industry Data Security Standard)
stored only as long as necessary to complete the transaction
deleted once the transaction has been completed

Further information:

Shopify Terms of Service: https://www.shopify.com/legal/terms
Shopify Privacy Policy: https://www.shopify.com/legal/privacy

Section 5 – Third-Party Services

In general, third-party providers used by us will only collect, use, and disclose your data to the extent necessary to allow them to perform the services they provide.

Examples include:

Payment providers
Shipping service providers
Fraud prevention tools
Marketing and analytics providers

These external providers have their own privacy policies. We strongly recommend that you read them to understand how your personal data is handled by these providers.

Note:
Some providers may be located in or have facilities in a different country than yours.
If you proceed with a transaction, your data may be subject to the laws of those jurisdictions.

Third-Party Links:
When you click on links in our shop, you may be redirected to external websites.
We are not responsible for their privacy practices and encourage you to review their policies.

Google Analytics:
We use Google Analytics to understand how visitors use our shop.

Section 6 – Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that your data is not lost, misused, accessed, disclosed, altered, or destroyed without authorization.

When you enter your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption.

Although no method of transmission over the internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted standards.

Section 7 – Cookies

Like many websites, we use cookies.

We use cookies to:

keep our website functional
store your preferences
perform analytics
optimize our services and advertising

Information about Shopify cookies can be found at:
https://www.shopify.com/legal/cookies

Disabling Cookies:
Most browsers automatically accept cookies.
You can, however, set your browser to delete or block cookies.
This may affect the functionality of our website.

You can also adjust your cookie preferences via the cookie banner that appears on your first visit.

Section 8 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time.
Changes will take effect immediately upon being published on the website.

If we make material changes, we will notify you so that you are aware of:

what information we collect
how we use it
under what circumstances, if any, we disclose it

If Maya München is acquired or merged with another company, your data may be transferred to the new owners so that the sale of our products can continue.

Do You Have Questions? We’re Happy to Help!

Customer Service Hours:
Monday to Friday — 9:00 AM – 5:00 PM Local time

📧 info@maya-munchen.com
📞 +31 6 17754660
🌐 Go to the contact form